Case Manager

Everett, WA
Full Time
Mid Level

We have been dedicated to delivering effective and compassionate legal representation to our clients since 1999. Our success hinges on our commitment to our clients, hard work, and trustworthiness. As we continue to modernize and scale our operations, we are deeply integrating agentic AI systems into our workflows to improve efficiency, accuracy, and client outcomes. We are currently looking to expand our team with a passionate Case Manager who shares our core values, embraces innovation, and is committed to leveraging advanced tools - including agentic AI - to better advocate for and assist the injured. This is not a traditional case manager role. Agentic AI tools are a required, core part of how we work – not optional and not an afterthought. The right candidate is someone who has already embraced this kind of technology, or is genuinely eager to, and can help us direct and improve our AI workflows alongside managing a strong caseload.

Position Overview:

We are seeking a skilled Case Manager to join our dynamic team. This role involves managing a high volume of personal injury cases while ensuring exceptional quality of work. The ideal candidate will thrive in a fast-paced environment, be adept at multitasking, and actively utilize agentic AI tools as a core part of their daily workflow. Comfort with technology and a willingness to adopt AI-driven processes is essential for success in this role. Key 

Responsibilities: 

● AI Utilization (Required): Consistently use and adapt to agentic AI tools to improve productivity, reduce manual workload, and enhance decision-making. Identify opportunities to further integrate AI into daily processes and help direct our agentic systems. 

● Case Management: Oversee personal injury cases from intake through resolution, ensuring all aspects of each case are handled efficiently and effectively, including leveraging agentic AI systems to streamline workflows and improve case tracking. 

● Client Interaction: Serve as the primary contact for clients, providing regular updates and support, addressing concerns, and managing expectations throughout the case process. 

● Documentation and Record-Keeping: Maintain accurate and comprehensive case files, including medical records and legal documents, utilizing AI-assisted tools to enhance accuracy, organization, and speed. 

● Medical Coordination: Work with medical professionals to obtain records, schedule appointments, and understand the impact of injuries on clients’ lives. Manage medical treatment and billing processes efficiently with the support of AI-driven systems. 

● Legal and Administrative Duties: Coordinate with attorneys on case strategies, prepare legal documents, and assist in depositions. Handle administrative tasks such as filing, scheduling, and court coordination, with a strong emphasis on automation and AI integration. 

● Team Collaboration: Work effectively with colleagues, contributing to a positive team environment and supporting the team’s overall goals. 

Requirements: 

● Minimum of 2 years of experience as a personal injury case manager or attorney. 

● Demonstrated hands-on experience with AI tools, automation platforms, or legal tech - this will be discussed in the interview. 

● Proven ability to manage a high volume of case activity while maintaining exceptional quality. 

● Strong multitasking skills and ability to thrive in a fast-paced environment. 

● Proficiency with standard software such as Word, Excel, Email, and general computer knowledge.
● Excellent interpersonal skills and a collaborative team approach. 

Benefits: 

● Potential for some remote work flexibility. 

● 20 days of paid time off. 

● 4 day work week, Fridays off, except for potential new client calls. 

● 401(k) plan with employer match after 1 year. 

● Health insurance after 90 days. 

● Supportive and collaborative team environment. 

● Opportunities for professional growth and development, including working with cutting-edge AI systems. 

Our Team Culture: 

● Work Hard, Play Hard: We work diligently during the week and enjoy our time off on weekends. Fridays are reserved for relaxation after a productive week. 

● Family-Like Atmosphere: We support and care for each other both professionally and personally. Our relationships extend beyond the office, creating a true team environment. 

● Client-Centered Approach: Our clients are an extension of our family. We listen attentively to their needs and strive to make their challenging experiences more manageable. 

● Innovation-Driven: We embrace change and continuously improve by integrating technologies like agentic AI to better serve our clients and team. 

● Pride in Excellence: We take pride in our work and our reputation. 

Every task we undertake reflects our commitment to excellence and our dedication to delivering superior results. If you are passionate about personal injury law, open to innovation, and ready to work in an environment where agentic AI is a required and integral part of how we operate, we invite you to apply and become a part of the Park Chenaur family.

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*